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The Annual Australian Automotive Dealer Association Conference

The Annual Australian Automotive Dealer Association Conference

The Australian Automobile Dealer Association’s (AADA) annual conference was held last week in Melbourne, showcasing some of the most influential and insightful people in the industry. I was lucky enough to attend with some of our staff to get an understanding of innovations happening in our industry and to stay abreast of any changes.

There were a number of key speakers, many of which were from overseas markets, which are regarded as a little ahead of our own in terms of innovation and processes.

Interesting points for me were the discussions around, autonomous vehicles, subscription car services, future propulsion types (think Electric and hybrid) and the nature of franchising in our industry.

There’s no doubt that there will continue to be a huge amount of change in the way we buy, drive and service our vehicles over the next several years, but one thing stood out - good old fashioned customer service and community involvement! Both of which, will still be as important as they are today, and that’s one thing we’ll keep on trying to excel at, as for Electric cars, bring it on!!

- Scott